Frequently Asked Billing Questions

Q: What is the Billing Policy?

Because we manage thousands of upgraded customers at any given time, we must have policies in place to protect both our customers and our integrity as a business. The Billing Policy clearly explains how payments are made, how accounts are cancelled and how refunds are made.

We ask that you read the Billing Policy prior to upgrading your account. You must check the box stating that you agree with the terms stated therein.

Please review the Billing Policy.

Still have billing questions or problems? Please contact the Billing Department and someone will respond quickly to your problem.